Wal-Mart’s Facial Recognition tech to detect Customer Happiness

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Wal-Mart, one of the largest retailers in the world is in the process of developing a face recognition tech that will eventually be launched in the future. The company has in its possession a series of patent applications that are aimed at increasing the automated technology in its stores. One patent of all is a very interesting innovative tech for facial recognition system that detects customer dissatisfaction. When the dissatisfaction is detected, the system automatically adjusts store’s staffing accordingly as per the records by the Wall Street Journal. So basically, they are in the process of working on a biometric tech that says if you are happy or not.

The innovative face detecting tech is one larger push by Wal-Mart to stay up with technologically advanced competitors like Online retail Amazon. Amazon recently purchased Whole Foods. In June, Wal-mart announced that it will start using drones to check on its inventories within a time span of six to nine months as reported by Reuters. The company will also soon use drones for home delivery and pickups.

Wal-Mart is planning to automate the retail jobs at their outlets especially with the routine tasks. The introduction of self-checkout lanes drones handling the delivery and inventory, product suggestions have paved way for machine learning algorithms. With this innovation, almost two-thirds of the jobs in US maybe lost.

Wal-Mart has recently acquired other online retails like Bonobos, Shoebuy, Jet.com and ModCloth. Wal-Mart and Amazon are smashing against each other and Wal-Mart is taking all its process at advanced level to stay ahead of the competition.

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